Salesforce AI Lab Blog Photography About Contact

Blog

Notes from the field: architecture decisions, debugging war stories, and lessons learned across enterprise Salesforce implementations.

Salesforce 06
Data Migration 12 min read

Migrating a 2M-Record Org: How We Unified Three Salesforce Instances Into One

A multi-org consolidation for a national healthcare network — from data audit to validation to the final cutover weekend.

Read post
Agentforce 10 min read

Building an Agentforce-Powered Service Desk That Resolved 40% of Cases Automatically

How we implemented Salesforce Agentforce to handle routine service inquiries with AI-powered autonomous agents — and what we learned about grounding data.

Read post
LWC Migration 11 min read

The Great Migration: Moving a 10-Year-Old Org from Classic to Lightning Web Components

A phased approach to modernizing a decade of Visualforce pages and Aura components into Lightning Web Components without disrupting operations.

Read post
Performance 9 min read

When Flows Break at Scale: Debugging a Governor Limit Crisis on a 500-User Org

A production org was grinding to a halt. CPU timeouts, cascading Flow failures, and a ticking clock. Here's how we diagnosed and fixed it.

Read post
Digital Transformation 11 min read

From Spreadsheets to Salesforce: Designing a Grants Management Platform from Scratch

How we replaced 47 spreadsheets with a centralized Salesforce platform for tracking grants from application through close-out.

Read post
GIS Integration 10 min read

Why We Chose Esri Over Salesforce Maps: Integrating GIS Into an Economic Development Platform

When Salesforce Maps wasn't enough, we integrated Esri ArcGIS for spatial analysis, parcel tracking, and zoning overlays in an economic development org.

Read post
AI & Automation 02
Claude Code 11 min read

Building a Salesforce Documentation Toolkit with Claude Code

How we built an AI-powered engine that transforms requirements into technical specs, user stories, process maps, and admin guides — in minutes instead of days.

Read post
AI Agents 12 min read

Orchestrating AI Agents for Pre-Sales: Claude Code + Retell AI Voice Calling

How we built a multi-agent system that researches prospects, qualifies leads, and conducts AI-powered voice outreach — all orchestrated through Claude Code.

Read post

Need a Salesforce architect?

Get in Touch